Richard regularly exceeds customer expectations, achieving high CFS scores. He responds positively to constructive feedback in order to come up with solutions to problems. Richard demonstrates the ability to handle pressure or unforeseen events creatively and effectively.

Extract form my COI Combined Abilities Report (Delivers excellent Customer Service score 8.5)

sample12

Title

Policy Launch Documents

Description

A range of brochures that use simple information graphics to make new government policies easier to understand.

Client

Cabinet Office